Communication
So, we can all communicate, but we’re not always good at it. The good news is that it is a skill; it’s an ability that we can learn to develop and improve. Being able to communicate well at work and in a professional setting gets you ahead. If you’re an effective communicator you can easily explain useful and interesting ideas and meet other peoples responses, whatever they are. Others will take you seriously. They’ll listen to what you have to say and be more likely to want to engage in discussion. You ‘ll minimise misunderstandings and confusion and save time because others can understand information and direction you’re giving them, easily and quickly.
Objectives
- To identify where you can improve your communication skills by self awareness
- To go away with a planned new way of communicating, especially listening!
- To achieve more out of all of your communications
How?
- Explore Communication – The Words, Tone of Voice & Body Language
- What stops good communication – No one sets out to communicate badly so why does this happen?
- Individual Communication styles - understand yours and others and be able to adapt your style. Find out what your current listening profile is so that you can better understand yourself and more importantly use this to enhance your communications.
- Communication Methods. Think about how your message is going to be received from the different communications mediums
- LISTENING - This is where we can make the most difference.
“If we were supposed to talk more than we listen, we would have two tongues and one ear”
Mark Twain